In this episode of Lean Business Agility, I talk to Cliff Hazell about the Spotify Model. What is known today as “The Spotify Model” goes back to an article from 2012 that explains how Spotify worked at the time. Since then, countless organizations have adopted this practice and “implemented” the Spotify model in the hope that the organization’s performance will improve. This is also where the problem lies and why it did not work for most of them: The practices do not make Spotify a great company but it is the constant search for a better way of working according to the motto “be the best at getting better”.
Cliff Hazell is Coach Chapter Lead at Spotify.