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Posts Taged asareminder

Busy People vs. Finished Work

You get what you’re optimizing for. Deming has already said, “Every system is perfectly designed to get the results it gets.” If we build a work system in which it is important that everyone is working at 100% capacity, then we will get exactly such a system. And now the important point: This does NOT mean that work is finished quickly!

If we want work systems in which work is finished quickly, we must – surprise, surprise – finish work. Therefore, the work in the system must be limited so that the focus shifts from starting to finishing. And now comes the disappointment for full utilization fetishists: That is not possible with 100% utilization!

When we make plans with 100% utilization we have to be aware that work is getting done slowly and that we will not meet deadlines.

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Inflow vs. Outflow

Whenever agile methods are introduced into organizations, discussions about “prioritization meetings” revolve quite quickly. Replenishment, planning, grooming, blooming, zooming and whatever they’re all called. It must be made sure as soon as possible how new work gets into the system.

My experience says that the subject of “replenishment” can be initially neglected. I’ve never seen (and I use the words “never” and “always” very rarely) a system that wasn’t clogged at the beginning. It makes absolutely no sense to discuss replenishment until the clogged system is cleaned.

We need to shift the focus of prioritization: Priority must be given to which work is to be completed and not which is to be started.

#asAreminder